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Hot Topics

We get asked these a lot!

  • How can I customize some Fall Out Boy merch?
  • Can I change or cancel my order after it is placed?
  • Design Class 1YO1 : Tools & Help
  • Can I return my Yoshirt product?
  • What's on the back of the shirts/sweatshirts?
  • Where's my confirmation email?
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General Information

Placing an Order

  • Does Yoshirt own the rights to my designs?
  • Can I add a gift receipt or gift note?
  • What can I put on my Yoshirt?
  • How can I pay you for my Yoshirt?
  • Why isn't my payment going through?
  • Why can't I make cool looking designs on your app?
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Yoshirt Item Information

  • How do I care for my Yoshirt item?
  • What size should I get?
  • What material are Yoshirts made out of?

Order Information

  • When do I get charged?
  • How can I track my order?

Technical Stuff

  • What type of file should I use?
  • How are the designs printed?
  • Why does my phone keep crashing?

Shipping & Returns/Exchanges

Returns/Exchanges

  • Can I return my Yoshirt products?
  • I received my order, and there is a problem with it. What can I do?

Shipping

  • Can you ship my items together?
  • Do you ship internationally?
  • Has my order been shipped?
  • How long does shipping usually take?
  • My order has already shipped. Can I have the delivery address changed?
  • How do I fix an order that is held up with USPS?
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