Hot Topics

We get asked these a lot!

• How can I customize some Fall Out Boy merch?
• Can I change or cancel my order after it is placed?
• Design Class 1YO1 : Tools & Help
• Can I return my Yoshirt product?
• What's on the back of the shirts/sweatshirts?
• Where's my confirmation email?

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General Information

Placing an Order

• Does Yoshirt own the rights to my designs?
• Can I add a gift receipt or gift note?
• What can I put on my Yoshirt?
• How can I pay you for my Yoshirt?
• Why isn't my payment going through?
• Why can't I make cool looking designs on your app?

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Yoshirt Item Information

• How do I care for my Yoshirt item?
• What size should I get?
• What material are Yoshirts made out of?

Order Information

• When do I get charged?
• How can I track my order?

Technical Stuff

• What type of file should I use?
• How are the designs printed?
• Why does my phone keep crashing?

Shipping & Returns/Exchanges

Returns/Exchanges

• Can I return my Yoshirt products?
• I received my order, and there is a problem with it. What can I do?

Shipping

• Can you ship my items together?
• Do you ship internationally?
• Has my order been shipped?
• How long does shipping usually take?
• My order has already shipped. Can I have the delivery address changed?
• How do I fix an order that is held up with USPS?

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